Add a client facing resource to your team. We have customer support staff experienced in dealing with ecommerce & lead gen PPC customers.
Our customer facing virtual employees are ready to help answer your client queries, resolve any issues and build a strong relationship between your business and the client.
Our client support fees are dependent on the number of hours booked.
The total cost will vary based on the number of hours you require for our client support services.
To summarise, the process works as follows:
Book Initial Consultation or Submit an Enquiry Form: You can either book an initial consultation with us or submit an enquiry form outlining your requirements and needs.
Tell Us Your Requirements: During the consultation or through the enquiry form, you will provide us with the details of your specific client support needs. This includes the scope of work, desired outcomes, and any specific challenges or preferences you have.
Receive a Quote: Based on the information you provide, we will prepare a quote for our client support services. The quote will include the estimated cost for the required hours and any additional charges or services as applicable.
Management Starts Immediately: Once you accept the quote and proceed with our services, we will initiate the management of your client support. This may involve various tasks such as handling customer inquiries, providing technical assistance, resolving issues, or any other support-related activities as per your requirements.
Frequent Updates & Progress Reports: Throughout the duration of our client support engagement, you will receive regular updates and progress reports. These updates will keep you informed about the activities undertaken, milestones achieved, and any notable developments regarding your support needs.
Please note that the specific details of the process may vary based on your unique requirements and the agreed-upon terms between our companies.
We understand and value flexibility. At Assist PPC, we do not believe in tying our clients to long-term contracts or imposing any kind of tie-ins. You are free to cancel our services at any time without any contractual obligations. We strive to provide exceptional service and results to earn your continued business, rather than relying on contractual agreements.